As part of our updated safety policies, we are implementing the following at our clinics:

Screening & Reminders
Each patient will receive phone or email reminders of our screening measures before their appointment. All patients will be screened upon entering the clinic. Your appointment will need to be rescheduled if you’re experiencing any symptoms linked to COVID. You won’t be able to enter the clinic if you’ve traveled outside Ontario in the past 14 days or had exposure to anyone positive for COVID-19. All visitors entering the clinic will have their temperature taken, and we will need to reschedule your appointment if your temperature is tested greater than 37.5 degrees Celsius.

Social Distancing
We kindly ask if you could please wait until your appointment time (approximately 5 mins prior) to enter the clinic to allow for social distancing measures. Please arrive without guests to your appointment unless absolutely necessary. We won’t be shaking hands and we’ll be keeping 2 metres of distance, other than necessary physical exams. Waiting room chairs will continue to be spaced apart.

Sanitization
Upon entering the clinic, everyone will be asked to use the hand sanitizers provided, and asked to wear a face covering. We have implemented more frequent and enhanced disinfectant cleaning.

Provider Personal Protective Equipment
According to the latest health guidelines, our staff will be wearing a surgical mask, a face shield, a gown, and gloves throughout your visit. They will be smiling with their eyes!